TERMS & CONDITIONS 

INTRODUCTION

These Terms and Conditions govern your use of the WILRURICH ENTERPRISE website and services.

By using our website or engaging our services, you agree to these terms in full. If you do not agree, please do not use our services.

ABOUT US

WILRURICH ENTERPRISE is a global sourcing service provider connecting clients with suppliers across various regions, including Turkey, China, Vietnam, the United Kingdom, and other markets.

NATURE OF SERVICES

We provide sourcing support services, including but not limited to:

  • Identifying potential suppliers
  • Providing sourcing options
  • Supporting communication and coordination
  • Offering guidance on logistics and delivery

We act as a facilitator between clients and suppliers and do not manufacture products directly.

PRODUCT RESPONSIBILITY

While we aim to work with reliable suppliers:

  • We do not manufacture products ourselves
  • Final product quality may vary depending on supplier and specifications
  • Clients are responsible for reviewing and approving products before placing orders

We are not liable for defects, variations, or issues arising from third-party suppliers.

PRICING & PAYMENTS

  • Pricing will be provided based on product requirements and sourcing complexity
  • All costs, including product, shipping, duties, and additional fees, will be communicated where applicable
  • Payments must be made as agreed before processing orders

SHIPPING & DELIVERY

  • Delivery timelines are estimates and may vary due to supplier, shipping method, or customs processes
  • We are not responsible for delays caused by third-party logistics providers or customs authorities
  • Clients are responsible for any applicable import duties, taxes, or customs charges

RETURNS & REFUNDS

Due to the nature of sourcing services:

  • Returns and refunds are subject to supplier policies
  • We do not guarantee returns unless agreed in advance
  • Clients should confirm product details carefully before placing orders

CLIENT RESPONSIBILITIES

Clients agree to:

  • Provide accurate and complete information
  • Review product details before approval
  • Communicate clearly regarding requirements
  • Comply with applicable import regulations

LIMITATION OF LIABILITY

WILRURICH ENTERPRISE shall not be held liable for the following:

  • Losses arising from supplier issues
  • Delays in shipping or delivery
  • Indirect or consequential damages

Our role is to support sourcing, not to guarantee outcomes beyond our control.

COMMUNICATION

We aim to respond to all enquiries within a reasonable timeframe. However, response times may vary depending on workload and complexity of requests.

INTERNATIONAL SERVICES

As we operate across multiple regions:

  • Sourcing conditions may vary depending on location
  • Regulations and standards may differ between countries

Clients are responsible for ensuring compliance with their local laws.

CHANGES TO TERMS

We reserve the right to update these Terms and Conditions at any time. Updated terms will be reflected on this page.

"I can't say enough about the outstanding service I received from your company. Their team went above and beyond to meet our needs and exceeded our expectations."

Oliver Hartman